NEXTYPE cooperates with professional printer parts' supplier around the world. We can supply all kinds of printer parts, including Roland, Mimaki, Mutoh, Canon, HP, Epson, Novajet.

Shipping & Delivery Terms
Prepare goods when receiving the payment copy; arrange delivery after payment is received. Customers shall pay all the freight charge, can choose their own mode of transport and pay the freight, also we may collect the freight charges and choose the most cost-effective and convenient courier or forwarder. Please consult sales staff the specific delivery time. We shall arrange the delivery in the shortest time after we get your orders and payment.

General Products Return Requirements:
If you should find any quality problems, please contact with our sales staff to exchange or return goods within 5 days after you receive the goods.

  • Product quality return: after detection and verify it is our products' quality problem, then you can apply for product return or exchange.
  • If a mistake is caused by us, we will bear the freight charge; if the mistake is caused by our customers, then customers will bear the round-trip transportation costs. After we receive your faulty products, we will send you the replacement products.
  • When purchasing our products, please confirm that you have bought the right products. If you make mistakes when purchasing, then we will charge you 15% return poundage (Special products are non-refundable or exchangable). 
  • If the undeserved damage is caused due to personal reasons, we don't accept return or exchange.

We don't accept any unreasonable return within 5 days after you receive the goods. Any product-related questions please contact with our technician. We'll try our best to help you out.

Print Head Return Requirements
All our print heads are high-precision commodity and brand new, any improper operation or substandard supporting products will damage the print heads. So after receiving the goods, please first confirm print head model and specifications. Please contact with our sales staff as soon as possible if any problem has happened. After a print head is installed and is used it will be non-refundable.